Shipping, Cancellations & Returns

SHIPPING & COSTS

Your shipping costs will vary depending on the weight of your total order. All prices shown are in U.S. dollars. Shipping costs are calculated during the order checkout and vary based on the method of shipping available for your area. See below for the shipping methods.

How does The Wee Believers Toy Company ship my purchases?

We provide several shipping options depending on the specifications of your order.  Shipping methods and prices are available when you enter the shopping cart.  Most orders will be processed and shipped within 2-3 business days.

If you call 877.WEE.BLVR (877.933-2587) EXT. 100 prior to ordering online, we will do our best to inform you of expected shipping & handling costs.


CANCELLATIONS

How do I cancel my order if I need to?

Many orders will process and ship within one business day.   However, we will do our best to meet any cancellation request.  Please call 877.WEE.BLVR (877.933-2587) EXT 100 and leave a voicemail or email us immediately at sales@weebelievers.com to request cancellation.

A restocking fee of $15.00 may apply on order cancellations that have already shipped.


RETURNS

How do I return my purchase to The Wee Believers Toy Company?

Damaged or defective merchandise may be returned if approval is secured from us within 15 days of receipt of goods.  Please call us at 877.WEE.BLVR (877.933.2587) EXT 100 to notify us that your merchandise is damaged and you wish to return it, or email us at sales@weebelievers.com.   Shipping charges are NON-REFUNDABLE unless the return is due to our error (if the item we sent was incorrect or damaged). Customer is responsible for return shipping if the product is being exchanged unless the return is due to our error. In general we do not accept returns of unwanted merchandise, however we understand that special circumstances do occur and ask that you contact us by phone at 877.933.2587 EXT 100 to request return authorization.


SHIPPING METHODS

Domestic within the Continental US:

  • Fedex Ground or FedEx at Home
  • UPS Ground
  • USPS Priority Mail

To Alaska or Hawaii or Puerto Rico, Guam or APO Addresses:
USPS Priority Mail

International including Canada, Mexico or other Countries:
We are unable to ship internationally at this time.